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flight cancelled, stuck in Zürich, waiting for Lufthansa to give us a hotel room for the night and we'll continue tomorrow...
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Still in line, they have two agents and seemingly multiple cancellation, pray for those ladies!
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Bless 'em, they got through the entire queue and with unfailing courtesy at that. Transfer Desk A at Kloten Airport is staffed by angels. We're rebooked for a lazy Sunday flight with a nice longish layover in Frankfurt, and she got us a room in the airport Hilton.
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Oh wow, not only did they let us check in early, we also have dinner and breakfast and an airport transfer back included. I can stand getting my connection cancelled in Zürich.
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