Why we love big banks, chapter five million:
-Dealing with paperwork / procedure for (very modest) estate of a family member.
-In flood of paper, this notice.
-As if steep fees are not enough, bank also re-selling personal info w/ no opt-out choice.
These banks are a nightmare - PNC bank has held money from my late mother's estate hostage for more than seven months now with general incompetence and endless requests for more paperwork. It does help - somewhat - to complain to the Consumer Financial Protection Bureau.
