“Ok, let’s make a bright accessible kid-friendly space with stacks and games to check out and chess tables and a cafe on every floor and if you want a book, just go through the website and we’ll pull it out and have it ready for you!”
Without the Finnish library system I would not be the person I am today. My local was a block away and I regularly carried home big stacks of books of every genre when I was a kid. Nobody batted an eye if it was ”above my level”. So there is long tradition.