Honestly cause me any minor administrative or financial problem and it's red rag to a bull, I will make people's life so annoying. I have a little bit of knowledge and endless patience and that's a dangerous combo
But this case is so simple. O2 changed my switch up tariff in contract, means I could end my air time early. Great work pay for a mobile for me, no bill myself, tidy saving. The agreement is that I can continue to pay the handset monthly, which is fine, it's interest free and gives me time to sell
The old handset. However they've sent me a bill for the whole device, and I'm like no that's not was agreed, not what was entered into, I have it documented. So I'm escalating it up the chain, because I get to waste O2s time, which is fun, I won't be paying anything, and if I play it right I might
Get out of paying it at all, or just have to return the device and have it cancelled which means I don't have to fuck around selling it either. They've failed on their side of the contract so as far as I can see I'm not bound by it
