Stephen Hardwick: A sign that the pandemic + gutting their frequent-buyer system basically eliminated my expensive Starbucks habit.

A sign that the pandemic + gutting their frequent-buyer system basically eliminated my expensive Starbucks habit.

I went to one a few weeks ago for the first time since the pandemic and I was totally confused.

We went to one on a road trip recently that was at the intersection of an interstate and a highway, and you couldn't walk in. There was a drive-through and a walk-up window. No menu at the walk-up window, I guess everyone orders online now.

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