I officially hate e-books... Tried to take a screenshot of the first page of my favourite book for a friend, and couldn't even open it in my Kindle reader. Absolutely ridiculous and unacceptable. A paperback would never dare to do that to you...
This is the official Amazon response: e-books bought in 2013 or thereabout routinely have issues - they're impossible to download without calling customer support... I'm tempted to never buy another e-book again.
Unacceptable.
