Post
I can deal with this - it’s a kid who doesn’t know what the tech is, that can be fixed It's a kid whose mental model doesn't care what the tech is. Yeah, like to him he's getting an authoritative answer, that's not a tech problem, that's a world view/mental model problem. Ask anyone in IT.
PEBCAK is the hardest problem to solve lol Otherwise known as the 1D-10T error. 
