It's entirely possible that they're better in France or that I've been extremely unlucky but the two times I've had them here in Belgium, they were stodgy greasy and incredibly heavy things which left me feeling ill afterwards
That sounds about right. The grad students here were proudly telling me that a big one could reach 3000 calories, which is an Everest I have not attempted to summit.
About one time in three that I try it, the McDonalds in my city has somehow run out of beef, so the staff are just brawling with people. French excellence! So I am not super surprised they are chaotic at all levels.