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When 99% of the people you try to contact don't respond, doesn't the poll result say more about the type of people who respond to polls than it does about the electorate as a whole? Like, what are we even doing at this point?
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Yes, but there still has to be a correlation between likelihood of response and voter intent across political party, race, and region, to get a big effect. IMO the answer is "yes, there probably is something to non-response bias" in this election